• +86-020-22626688
  • pearl@public.guangzhou.gd.cn
  • Mon - Sat :09:00-18:00

After-sales Service

After-sales Service Commitment 

We, Pearl Electric Co., Ltd, promise to provide high-quality transmission and transformation product for customer, always adhering to the "High-quality, fast, thoughtful" service purpose, taking customer satisfaction as the goal. Our company hereby makes commitment:

1.Professional team: our company has a specialized organization, setting up a professional service engineer team who can fully responsible for after-sales product services.

2.On-site service: Our company will send engineer to construction site on time in accordance to customer’s need. We also offer add-value services including: installation instruction, tests, operation adjustment, and training.

3.Continuous improvement: Our company conducts product quality surveys and customer return visits regularly, and collects customer opinions and suggestions extensively to continuously improve customer satisfaction.
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